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By downloading, installing, or using the KinPass mobile application or any associated services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and KinPass ("we," "us," or "our"). Your continued use of the Service after any modification to these Terms constitutes your acceptance of the revised Terms.
You must be at least 18 years of age to create an account and use KinPass. By using the Service, you represent and warrant that you are 18 years of age or older.
KinPass is a mobile care coordination application designed to help families and authorized caregivers securely share critical care information about dependents — including children, individuals with special needs, and elderly family members.
The Service provides tools to create and manage care profiles containing information such as:
KinPass is not a healthcare provider, medical practice, or clinical service. The Service is a communication and coordination tool only.
To use KinPass, you must create an account using a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
When you register, KinPass automatically creates a Household — the primary container for your care profiles, caregivers, and subscription. You are the Household owner and have full administrative control over all data, users, and settings within your Household.
You agree to provide accurate, current, and complete information when creating your account and care profiles. Inaccurate care information — particularly regarding medications, allergies, and emergency contacts — may create risk. You are solely responsible for the accuracy of information you enter into KinPass.
As a Household owner, you may invite caregivers to access your care profiles by email. Each caregiver is assigned one of three permission roles at the time of invitation:
You are solely responsible for who you invite to your Household and what permissions you grant. KinPass does not verify the identity, credentials, or suitability of individuals you invite as caregivers. You must only invite people you trust with access to sensitive care information.
You may revoke caregiver access at any time through your Household settings. Upon revocation, the caregiver will no longer be able to access your care profiles. It is your responsibility to manage caregiver access promptly when circumstances change.
Important
KinPass is not responsible for any actions taken by individuals you have authorized as caregivers within your Household. Access control is entirely in your hands as the Household owner.
You own the data you enter into KinPass. We do not claim any ownership rights over the content of your care profiles, activity logs, or messages.
By using KinPass, you grant us a limited, non-exclusive license to store, process, and transmit your data solely for the purpose of providing the Service to you and the caregivers you authorize. We do not use your data for advertising, sell your data to third parties, or share it with any party other than those you explicitly authorize.
Your data is stored on servers located in the United States using Google Firebase (Firestore and Firebase Storage), which are operated by Google LLC. Data is transmitted over encrypted connections (TLS) and stored at rest with encryption provided by Google Cloud infrastructure.
Your data is retained for as long as your account remains active. Activity logs are intentionally immutable — they cannot be deleted — to preserve an accurate record of care activity for safety purposes. Other profile data can be edited or removed by you at any time within the app.
Premium Feature
MyChart integration is available on Premium and Family subscription plans only. Free accounts do not have access to health record sync.
KinPass offers an optional integration with Epic MyChart, allowing you to import health record data — including active medications, allergies, conditions, and immunizations — directly into your care profiles. This integration is built on the SMART on FHIR standard (HL7 FHIR R4), an open healthcare interoperability protocol used by major health systems and platforms including Apple Health.
The connection uses OAuth 2.0 with PKCE (Proof Key for Code Exchange), a security standard designed for mobile applications. You will be redirected to your MyChart login to authenticate directly with your health provider. KinPass never sees or stores your MyChart username or password.
When you initiate a MyChart sync, KinPass retrieves the following data from your health provider's Epic system:
Before any data is written to your care profile, you will be presented with a review screen showing exactly what was found. You must explicitly confirm which items to import. Nothing is written to your profile without your direct approval.
Data Handling Commitment
Raw FHIR data from your health provider is never stored by KinPass. It exists in memory only during your active session and is discarded immediately after you confirm your import selections.
Only the specific fields that map to existing KinPass care profile fields are retained — for example, a medication name and dose. All other data returned by the health system is discarded. Imported fields are tagged with a syncedAt timestamp so you and your caregivers know when the information was last pulled from your health record.
The access token issued by Epic during the MyChart authorization flow is used only to fetch your health data during that session. It is never stored to disk, never written to our database, and is not accessible after your session ends. To sync again in the future, you will be asked to authenticate with MyChart again.
Data imported from MyChart reflects what is recorded in your health provider's system at the time of the sync. KinPass does not verify, validate, or supplement this data. Your health provider's records may not always be current or complete. You are responsible for reviewing imported data for accuracy before relying on it for care decisions.
If your subscription lapses or you downgrade to a free account, previously imported MyChart data remains in your care profile and is fully editable by hand. However, the ability to re-sync or pull updated information from MyChart requires an active Premium or Family subscription. Data imported during a paid subscription period is never deleted upon downgrade.
KinPass is not a HIPAA-covered entity and does not currently operate under a Business Associate Agreement (BAA) with Epic Systems or any health provider. The MyChart integration is a patient-initiated data access feature under the 21st Century Cures Act and FHIR interoperability regulations, which permit patients to share their own health data with third-party applications of their choosing. By connecting your MyChart account, you are exercising your right as a patient to access and share your own health information. You accept responsibility for how that information is used within KinPass.
We state explicitly: data pulled from MyChart is imported into KinPass at your direction and is not independently stored or managed by KinPass as a healthcare record.
We take the security of your information seriously, particularly given the sensitive nature of care and health data. Our security practices include:
No method of electronic transmission or storage is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your information, we will notify you as required by applicable law.
KinPass offers the following subscription plans:
Subscriptions are billed on a monthly basis through the Apple App Store or Google Play Store, depending on your platform. All billing, refunds, and subscription management are handled by the respective platform. KinPass does not directly process payment card information.
You may cancel your subscription at any time through your device's subscription management settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. Upon cancellation, your account reverts to the Free tier. Your data is not deleted upon cancellation.
We reserve the right to modify subscription pricing with reasonable advance notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
You agree not to use KinPass to:
Not Medical Advice
KinPass is a care coordination and communication tool. It is not a medical device, clinical decision support system, or substitute for professional medical advice, diagnosis, or treatment.
Nothing in KinPass — including care profile data, activity logs, imported health record information, or any AI-generated summaries — constitutes medical advice. Always consult a qualified healthcare professional regarding medical conditions, medications, allergies, or treatment decisions.
In an emergency, call 911 or your local emergency number immediately. Do not rely solely on information in KinPass during a medical emergency.
Medication and allergy information stored in KinPass, whether entered manually or imported from MyChart, may not reflect the most current state of a person's health. It is your responsibility to keep care profiles up to date and to communicate critical medical information directly to caregivers and healthcare providers.
You may request deletion of your account and associated data at any time by contacting us. Upon receiving a verified deletion request, we will remove your personal information and care profile data from our active systems within 30 days, subject to any legal obligations to retain certain records.
Note that activity logs are immutable by design and may be retained in anonymized or aggregate form for internal safety and audit purposes even after account deletion.
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Service in a manner that creates risk or harm to others. In such cases, we will provide notice where reasonably practicable.
Upon termination, your right to access the Service ceases immediately. Caregiver access linked to your Household is also revoked. Subscription fees paid prior to termination are non-refundable except where required by applicable law.
To the maximum extent permitted by applicable law, KinPass and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of data, personal injury, or harm resulting from reliance on information stored in or transmitted through the Service.
Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the three months prior to the event giving rise to the claim, or (b) $50 USD.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In those jurisdictions, our liability is limited to the greatest extent permitted by law.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or in-app notification.
Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.
We encourage you to review these Terms periodically. The current version will always be available at kinpass.io/terms.
If you have questions about these Terms, your data, or the MyChart integration, please contact us:
KinPass
Email: Click to reveal email
We aim to respond to all inquiries within 2 business days.